We partner with the following couriers:
DHL
DPD
UPS
Our preferred courier within Czechia is DPD. Our preferred courier to other destinations is DHL. However, we always choose the most convenient means of transport depending on the character of the goods and the situation of our customers. If you prefer one of the above couriers you should let us know before ordering goods. The shipping fee for particular goods is calculated during checkout. The shipping fee will depend on the selected service (economy or express), courier, the weight of the parcel and your destination. In case you cannot see the shipping costs to your destination when ordering via the e-shop, please contact us immediately contact us at
The average transit time by selected courier and destination is as follows:
DPD, DHL
Czechia: 1-2 business days
DHL, UPS – Express
Europe: 1-3 business days
USA, Canada, Mexiko: 2-3 business days
Other destinations: 2-6 business days
DHL, UPS – Economy
Europe: 4-7 business days
USA, Canada, Mexiko: 5-7 business days
Other destinations: 6-8 business days
Transit may be longer to remote or hard to get to destinations.
Transit time does not count for the time needed for customs clearance.
Transit time does not include the day the parcel was collected.
If you want to know the exact transit time to your destination, use the DHL Capability Tool (DCT) at http://dct.dhl.com
